Refund Policy

1. Overview

We strive to ensure your satisfaction with every booking made through our platform. This Refund Policy outlines the circumstances under which you may request a refund and how those requests are handled.

2. Eligibility for Refunds

You may be eligible for a refund in the following situations:

• The event is canceled by the organizer.
• The event is rescheduled and you are unable to attend the new date.
• You were charged due to a technical error on our platform.

3. Non-Refundable Situations

Refunds will not be provided under the following conditions:

• You missed the event due to personal reasons or scheduling conflicts.
• The event did not meet your expectations.
• You violated our terms and conditions.

4. Refund Request Process

To request a refund, please follow these steps:

• Email your request to [email protected].
• Include your booking ID and the reason for your refund request.
• We will review your request and respond within 5–7 business days.

5. Processing Time

If your refund is approved, the amount will be credited to your original payment method within 7–14 business days, depending on your bank or card issuer.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].